Contact Information
Have a question? We're here to help!
Before contacting us, please check our FAQ, Shipping Policy, Return & Refund Policy, and Privacy Policy pages. Most common questions are answered there.
Still need assistance? Contact us at:
Support Hours:
Monday – Friday
9:00 AM – 6:00 PM (AEST)
We aim to respond to all inquiries within 24 hours.
Business Address:
25 Collins Street, Melbourne, VIC 3000, Australia
To help us assist you faster, please include your order number when contacting our support team regarding an existing order.
Thank you for choosing Outback Pawsâ„¢. We appreciate your trust and look forward to helping you and your furry companion.